Privacy policy

Welcome to Fidélité Collection, where we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in the course of providing our jewelry products and related services. By using our website and services, you agree to the terms outlined in this policy.

Personal Information

  • When you make a purchase, we collect personal information such as your name, shipping address, email address, and phone number to process and deliver your orders.

Payment Information

  • To complete your transactions, we collect payment information such as credit card details. We use trusted payment processors to handle this information securely.

Order History

  • We keep records of your purchase history to provide customer support and offer personalized services.

    We use the information we collect for the following purposes:

    • Processing and fulfilling your orders.
    • Communicating with you about your purchases, shipping updates, and any inquiries you make.
    • Providing customer support and resolving issues.
    • Analyzing trends and improving our products and services.

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers involved in the fulfillment and delivery process, such as shipping carriers and payment processors.

We take reasonable measures to protect your personal information from unauthorized access and use secure methods for processing payments. However, no online platform can guarantee absolute security, and you should take steps to protect your information, such as keeping your login credentials confidential.

You have the right to:

  • Review and update your personal information.
  • Opt-out of promotional communications.
  • Delete your account (subject to applicable legal requirements).

We may update this Privacy Policy to reflect changes in our business practices or for legal and regulatory reasons. We will notify you of any material changes through our website or by email.

If you have any questions about this Privacy Policy or our practices, please contact us at Fidelite.collection@hotmail.com